Privacy Policy
CustomLux Interiors LLC ("we," "our," "us") values your privacy. This Privacy Policy describes how we collect, use, and share your information when you interact with our website (the "Site"), subscribe to our newsletters, or otherwise communicate with us.
By using our Site, submitting your information, or interacting with us, you consent to the terms of this Privacy Policy.
Information We Collect
We may collect two types of information:
• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, postal address, and payment information.
• Non-Personal Information: Information that does not identify you individually, such as browser type, device information, cookies, and site usage data.
We collect information:
• When you place an order or request a quote
• When you sign up for our newsletters or marketing communications
• When you create an account (user profile) to save projects, orders, or wishlists
• Automatically, through cookies, tracking technologies, and analytics tools
Use of Your Information
We may use your information to:
• Process your orders and deliver products
• Send transactional communications (e.g., order confirmations, invoices, updates)
• Send marketing emails, newsletters, and promotional offers (you may opt-out at any time)
• Personalize your shopping experience
• Analyze and improve our website performance and marketing campaigns
• Maintain and manage your account if you register for one
• Detect and prevent fraud or security issues
• Comply with legal obligations
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Understand how you interact with our website
• Improve our site functionality and services
• Deliver relevant advertising through platforms like Facebook and Google
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your site experience.
Third-Party Analytics:
We use services like Google Analytics to analyze website usage. These services may collect information such as your IP address, browser details, and usage patterns.
You can learn more and opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Sharing Your Information
We may share your information with:
• Service providers assisting in website hosting, payment processing, analytics, marketing, and customer support
• Marketing and advertising partners for promotional purposes
• Legal authorities, if required to comply with legal obligations or to protect our rights
• In the event of a business transfer, merger, acquisition, or sale
We do not sell your personal information.
Your Rights
Depending on your jurisdiction (such as under the California Consumer Privacy Act, "CCPA"), you may have the right to:
• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt-out of receiving marketing communications
• Opt-out of the sale or sharing of your personal data (we do not sell data)
To exercise any of these rights, please contact us at:
📧 contact@customluxstudio.com
📞 +1 (786) 201-5693
Security
We use reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of data transmission over the Internet or method of electronic storage is 100% secure.
Please use caution when submitting information, especially when connected to public networks.
Use by Minors
Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
Please review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The "Last Updated" date at the top of this page will indicate when the policy was last revised.
By continuing to use our Site after changes are posted, you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
CustomLux Interiors LLC
📍 16260 Church St #100, Morgan Hill, CA 95037
📧 contact@customluxstudio.com
📞 +1 (786) 201-5693